Privacy Policy for LUCK Real Estate Chatbot Services

Effective Date: 01/12/2024

Welcome to LUCK Real Estate! These Privacy Policy govern your use of our chatbot services (“Services”) on Instagram and WhatsApp. By using our Services, you agree to these Privacy Policy.

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1. Data Collection

• 1.1 We collect:
  • Chat messages exchanged with the chatbot.
  • Voluntarily provided contact information, such as phone numbers and email addresses.
  • Analytics data, including usage patterns and device information.

2. Purpose of Data Collection

• 2.1 Data is collected to:
  • Respond to user inquiries.
  • Improve chatbot performance.
  • Provide personalized services.

3. Data Sharing

• 3.1 We do not sell user data.
• 3.2 Data may be shared:
  • With authorized third-party service providers assisting in service delivery.
  • As required by law.

4. Data Security

• 4.1 We employ industry-standard measures to secure user data.
• 4.2 However, no system is entirely foolproof, and users acknowledge risks associated with online interactions.

5. User Rights

• 5.1 Users have the right to:
  • Access their data.
  • Request correction or deletion of inaccurate or unnecessary data.
  • Opt-out of data collection (this may limit chatbot functionality).

6. Retention Period

• 6.1 Data is retained for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Cookies

• 7.1 The chatbot may use cookies to improve user experience.
• 7.2 Users can manage cookie preferences through their browser settings.

8. Children’s Privacy

• 8.1 The chatbot is not intended for children under 13.
• 8.2 We do not knowingly collect data from children without parental consent.

9. Changes to the Policy

• 9.1 Updates to this Privacy Policy will be posted on our website at https://luckrealestate.co.tz.
• 9.2 Continued use of services indicates acceptance of the revised policy.

10. Third-Party Integrations

• 10.1 The chatbot may interact with third-party platforms like Instagram and WhatsApp.
• 10.2 Users should review the privacy policies of these platforms for additional information.

11. Contact Information

11.1 For inquiries about this policy, contact us:

• Email: info@luckrealestate.co.tz
• Phone: +255 745 200 984

12. User Consent

• 12.1 By using our chatbot services, users consent to the terms outlined in this Privacy Policy.